Feeling fed up with your business?

Hazel Butters/ April 25, 2020

– There’s something nearby that can help A quick caveat: I know I’m lucky. I’m safe at home, don’t work on the front line, and my family is healthy. I’ve worked for myself since 2003 and can work from anywhere. I’m thankful for these things and for the selfless individuals who keep us safe. But I admit five weeks (to

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Quick message from a red phone box booth… (pick up the phone)

Hazel Butters/ December 14, 2018

Looking for more sales into your business? You need to overcome resistance, fear and avoidance of the telephone – not sure where to start? How to find decision makers? What to say to gatekeepers? How to navigate comments such as “just send us an email”? Not sure if you should leave voicemails? What to say to a decision maker? Join

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Using the phone in sales: Sales workshop in Cambridge, MA

Hazel Butters/ May 15, 2018

The most common pushback we hear from people who avoid the phone in sales is: “I don’t know what to say.” So we’re launching a series of one-day intensive workshops to help entrepreneurs, business owners and anyone who dreads the thought of having a sales conversation on the phone.  This is a hands-on workshop where we will work with you

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You, sales and the telephone

Hazel Butters/ April 28, 2017

Looking to increase sales into your business? Why don’t you pick up the phone? When I work with entrepreneurs I hear “but I don’t like the phone” or “I don’t know what to say.” In short, many people avoid the phone. We’re going to be running a free three-part online training in May on how to use the phone to

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Using the phone in B2B sales

Hazel Butters/ April 10, 2017

Be honest: are you resistant to using the phone in B2B sales? I had an interesting meeting with an entrepreneur whose business sells to large corporations. The founder told me they needed more sales but: “we can’t use the phone in sales.” Most people who know me, personally and professionally, know that I love the phone. So, I’m intrigued to

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When is a phone sales script not a phone script?

Hazel Butters/ April 7, 2017

Have you ever dialed the phone and gotten voicemail enough times that when a real person actually answers the phone, you’re almost in a state of shock? Or have you ever been speaking to a prospect on the phone and they ask you such as direct and relevant question that you feel flummoxed? We’ve written about reluctance to use the

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